Cookie Policy

Last updated: [Insert Date]

This Cookie Policy explains how Request-It.live ("we", "us", or "our") uses cookies and similar technologies to recognise you when you visit our website at www.request-it.live ("Website"). It explains what these technologies are, why we use them, and your rights to control our use of them.

1. What are cookies?

Cookies are small text files that are stored on your device when you visit a website. They allow the website to recognise your device and store some information about your preferences or past actions.

There are two main types of cookies:

Session cookies – deleted when you close your browser
Persistent cookies – remain on your device for a set period or until manually deleted

Cookies may be set by the website you’re visiting (first-party cookies) or by third parties (third-party cookies).

2. Why do we use cookies?

We use cookies for several reasons:

To make our website function properly
To improve your user experience
To understand how visitors use our site (analytics)
To enhance performance and security

3. Types of cookies we use

Here is a list of the categories of cookies used on our Website:

a) Strictly Necessary Cookies

These are essential to enable you to move around the site and use its features. Without these cookies, services like real-time requests cannot be provided.

Examples:

Session management
Load balancing

b) Performance and Analytics Cookies

These cookies collect information about how visitors use our site, such as which pages are visited most often. This data is aggregated and anonymous.

Examples:

Google Analytics (_ga, _gid, _gat)
- Used to track page views, user interactions, and browser information.

c) Functionality Cookies

These cookies allow the site to remember choices you make (e.g., site preferences) and provide enhanced, more personalised features.

Examples:

Language selection
Venue selection or saved request data

d) Targeting/Advertising Cookies

Currently, we do not use these. If we introduce any form of marketing or advertising cookies in the future, we will update this policy and request your explicit consent.

4. Third-party cookies

Some of our pages may include third-party features (such as embedded forms or live chat widgets). These third parties may use their own cookies which are subject to their privacy policies.

We use or may use services from:

Google (Analytics)
Wix (hosting and analytics)
Meta (Pixel – if future advertising is implemented)
Tidio or Crisp (live chat – if implemented)

We do not control third-party cookies and recommend you consult their policies.

5. Cookie consent and control

When you visit Request-It.live for the first time, you will be shown a cookie banner requesting your consent to use non-essential cookies.

You can control or delete cookies via your browser settings at any time. Below are links to instructions for major browsers:

Please note: blocking certain cookies may affect the functionality of the website.

6. Changes to this policy

We may update our Cookie Policy to reflect changes in technology, legislation, or our services. Updates will be posted on this page, and the "Last updated" date will be revised accordingly.

7. Contact us

If you have any questions about our use of cookies or this policy, please contact:

Email: info@request-it.live